Get in touch

We’re here to help

We aim to respond to all enquiries within one working day. For urgent matters relating to an existing will review, please quote your case reference.

General enquiries

hello@willful.uk

Questions about our service, your account, or getting started.

Solicitor & legal

legal@willful.uk

Legal questions, solicitor partnership enquiries, SRA matters.

Privacy & data

privacy@willful.uk

Data access requests, GDPR rights, privacy concerns.

Regulatory information

Willful UK Ltd is a technology company, not a law firm, and is not regulated by the Solicitors Regulation Authority. Every will, LPA and codicil is reviewed and approved by an independent solicitor who is individually authorised and regulated by the SRA; their name and SRA number appear on your review and can be checked at sra.org.uk. Willful has applied to the SRA for authorisation as an Alternative Business Structure. Complaints about Willful go to complaints@willful.uk; complaints about a reviewing solicitor can be raised with them directly and, if unresolved, with the Legal Ombudsman at legalombudsman.org.uk.